Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Keleshia Jones

Keleshia Jones

March 21, 2025

5  out of  5
rating by Keleshia Jones
"Very professional and friendly. Thank you Lydia."
We responded:
"Thank you, Keleshia! We greatly appreciate your business and are so happy to hear you enjoyed your experience with Lydia! Please let us know how we can serve you further! "
Profile photo of Braxton strawder

Braxton strawder

March 13, 2025

5  out of  5
rating by Braxton strawder
"I recently purchased auto insurance from Cassidy Chandler State Farm, and had a great experience! The agent Mr. Asher was very knowledgeable and patient answering all of my questions, and helping me find the best coverage at a great price. Ms. Chandler is also very kind and takes care of her customers, as simple as a complimentary phone call to make sure I was happy with my new coverage. I highly recommend the team at Cassidy Chandler State Farm!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Asher and Cassidy. Providing knowledgeable and attentive service is our top priority, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we look forward to assisting you in the future. If you have any more questions or need further assistance, don’t hesitate to reach out!"
Profile photo of Joey Collier

Joey Collier

March 11, 2025

5  out of  5
rating by Joey Collier
"Very easy to work with and had great prices, Asher was very friendly and explained the policy well."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you found our services easy to work with and that Asher provided you with friendly and clear explanations of the policy. We always strive to offer competitive pricing and excellent customer service!"
Profile photo of margarita lockett

margarita lockett

March 4, 2025

5  out of  5
rating by margarita lockett
"Cassidy was very helpful and pleasant. Would highly recommend using State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ed Campbell

Ed Campbell

February 24, 2025

5  out of  5
rating by Ed Campbell
"Very professional and courteous company, I'm very happy with my dealings with them. Highly recommend. Lydia made my experience very pleasant and so easy for me to switch."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team, especially with Lydia. Providing professional and courteous service is our top priority, and it’s wonderful to know that we made your switching process easy and pleasant."
Profile photo of SHERRY LYNN

SHERRY LYNN

February 18, 2025

5  out of  5
rating by SHERRY LYNN
"I'm new to this State Farm, they have been very informative of my coverage. I've contacted many insurance companies for the best rates and I believe I'm getting that with Cassidy Chandler and her team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Mary J Rainwater

Mary J Rainwater

February 17, 2025

5  out of  5
rating by Mary J Rainwater
"I was able to complete my transfer of vehicle insurance from my home. Every one I spoke with was very nice and professional. Lydia was the person who made the transfer happy. It was painless and very simple. Very elderly friendly in every way. I was dreading it but it was a breeze. I appreciate these hard working ladies who helped me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sandra Wood

Sandra Wood

January 27, 2025

5  out of  5
rating by Sandra Wood
"They are very helpful they have helped with all my questions explaining things to where I can understand them and to me that's very important I think it shows that they do care I will recommend State farm and give them a five-star review"
We responded:
"Thank you, Sandra! We make it our mission to help all of our customers understand their coverages and how they can work for you! I’m so glad we were able to help and we greatly appreciate your business! "
Profile photo of Sierra Powell

Sierra Powell

January 20, 2025

5  out of  5
rating by Sierra Powell
"The staff is amazing they are always there to help I highly recommend them if anyone is looking for insurance"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of The River City Tribune

The River City Tribune

January 14, 2025

5  out of  5
rating by The River City Tribune
"Local agent that is committed to excellence, and serving her community! Highly recommended!"
We responded:
"Thank you so much for your kind review! It means a lot to me to be recognized for my commitment to excellence and service in our community. I’m grateful for your support and recommendation. If you ever need assistance or have any questions, please don’t hesitate to reach out."
Profile photo of Brendon Muse

Brendon Muse

January 14, 2025

5  out of  5
rating by Brendon Muse
"Cassidy has been an excellent agent with great rates! As a roofer, I have seen first hand the care she provides to her clients! Always up front and takes the time to call her clients directly with status updates! #likeagoodneighbor"
We responded:
"Thank you so much for your fantastic review! I truly appreciate your kind words and am glad to hear that my commitment to my clients is recognized, especially from a professional like you in the roofing industry. Communication and transparency are so important to me, and I’m grateful for your support. If you ever need anything, feel free to reach out."
Profile photo of sarah dempsey

sarah dempsey

January 9, 2025

5  out of  5
rating by sarah dempsey
"Great customer service and rates!"
We responded:
"Thank you for your 5-star review Sarah! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Lindsay Long

Lindsay Long

December 30, 2024

1  out of  5
rating by Lindsay Long
"Been with forever my bill goes up 15$ every 6 months"
We responded:
"As a small business, we strive to provide the best service possible, but our rates are determined by State Farm's corporate guidelines based on individual rating factors and the current market conditions for vehicle repair and replacement. We understand that this can be frustrating, and we encourage you to give our office a call so we can discuss your situation further and explore any options available to you. We truly appreciate your business and look forward to assisting you!"
Profile photo of Nathan Ring

Nathan Ring

December 23, 2024

5  out of  5
rating by Nathan Ring
"10 out of 10 experience"
We responded:
"Thank you for the 10 out of 10 review! We're thrilled you had a great experience. We appreciate your support!"
Profile photo of ACAP Ent

ACAP Ent

December 23, 2024

5  out of  5
rating by ACAP Ent
"Very respectable and answered all my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team respectful and helpful. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!"
Profile photo of Terry Jackson

Terry Jackson

December 23, 2024

5  out of  5
rating by Terry Jackson
"Great professional experience 👍🏿"
We responded:
"Thanks for the awesome review! We're really glad you had a great experience. Your support means a lot to us!"
Profile photo of Janice Miller

Janice Miller

December 23, 2024

5  out of  5
rating by Janice Miller
"Best insurance and the employees."
We responded:
"Thank you, Janice! We appreciate your trust in us! "
Profile photo of Chris

Chris

December 20, 2024

5  out of  5
rating by Chris
"Lydia got in touch with me and helped get everything updated to keep my insurance current. Couldn’t ask for more."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lydia was able to assist you with your insurance updates. We strive to provide excellent service, and it’s great to know we hit the mark for you. If you need any further assistance, please don’t hesitate to reach out. Have a wonderful day!"
Profile photo of Bianca

Bianca

December 17, 2024

5  out of  5
rating by Bianca
"I’ve had a great experience at this location for several years now! I recently came back for car insurance and Dacey was a huge help working around my work schedule to get my car covered and answering all my questions!"
We responded:
"Thank you for the wonderful review! We're so glad to hear that Dacey was able to help you with your car insurance. Your loyalty means a lot to us, and we’re here for any future needs!"
Profile photo of christy crabtree

christy crabtree

December 13, 2024

5  out of  5
rating by christy crabtree
"Cassidy is very thorough when reviewing our insurance policies. She makes things easy to understand and answers all my questions. The staff is also very friendly. I highly recommend using Cassidy for you insurance needs!"
We responded:
"Thank you so much for your kind words, Christy! We’re thrilled to hear that Cassidy was able to provide you with thorough and clear assistance regarding your insurance policies. Our team always strives to create a friendly and supportive environment, so it’s wonderful to know that you felt that during your experience."
Profile photo of Jeanie Coffman

Jeanie Coffman

December 13, 2024

5  out of  5
rating by Jeanie Coffman
"Cassidy is a great asset to State Farm Insurance. Cassidy takes time to listen and understands what policy is needed to cover our automobile and our property Call Cassidy for all of your insurance needs"
We responded:
"Thanks for the awesome review! We’re so glad to hear you had a great experience. If you ever need anything or have questions, just give us a shout. We’re here to help!"
Profile photo of Abby Lollar

Abby Lollar

December 12, 2024

5  out of  5
rating by Abby Lollar
"Working with Lydia Ring was an absolute pleasure. She is professional, knowledgeable, and kind. Thanks, Lydia!"
We responded:
"Thank you for your kind words! We're delighted to hear you had such a positive experience with Lydia. Her professionalism and knowledge truly make a difference. If you need any further assistance, don’t hesitate to reach out!"
Profile photo of Becca Baker

Becca Baker

December 12, 2024

5  out of  5
rating by Becca Baker
"Lydia made my experience pleasant and easy as possible! Highly recommend her ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Lydia was able to make your experience pleasant and easy. She truly goes above and beyond for our customers, and your recommendation means the world to us. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again! ⭐️"
Profile photo of Tonya Clark

Tonya Clark

December 12, 2024

5  out of  5
rating by Tonya Clark
"Great customer service!!!"
We responded:
"Thank you so much for your kind words, Tonya! We truly appreciate your support and are thrilled to hear that you had a great experience with our customer service team. Your satisfaction is our top priority, and it’s always rewarding to know that we’re making a positive impact. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again soon!"
Profile photo of Trailer World

Trailer World

December 12, 2024

5  out of  5
rating by Trailer World
"Everyone in this office is knowledgeable and helpful. We talk with Lydia the most and she has been wonderful. Highly recommend!"
We responded:
"Thank you for the 5-star review! We greatly appreciate your support and the kind words! "