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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Savanna McCaslin

Savanna McCaslin

July 31, 2026

5  out of  5
rating by Savanna McCaslin
"Lydia was so amazing great and got me am amazing deal 10/10 recommend !!"
We responded:
"Thank you Savanna! We are so happy to hear that Lydia was able to help you with your insurance needs! Please do not hesitate to reach out if you need anything! "
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Crystal Wilson

July 31, 2026

5  out of  5
rating by Crystal Wilson
"I had a great experience with Lydia. She was patient and got me a great rate. She saved me money on my car insurance and I even have renters insurance now for less than what I was paying for only car insurance. Great experience !"
We responded:
"Thank you Crystal! We are so happy to hear that Lydia was able to save you money on your car insurance! We greatly appreciate your business! "
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Regino Sandoval

July 27, 2026

5  out of  5
rating by Regino Sandoval
"Muy bien atendido por Karina. Vengan Aqui con ella, es una buena persona muy amable!"
We responded:
"Thank you Regino for the 5-star review! We greatly appreciate the kind words!"
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Trish

July 23, 2026

5  out of  5
rating by Trish
"I am new to State Farm! However, at 66 years young, and have had full auto coverage for more than 50 years now. I can not remember receiving such care, kindness and geniune concern as from my Agent, Cassidy Chandler.
Also Hali Brooks Scott has been wonderful checking-in with me, making sure i understand the new policy coverage for my renters and auto insurance...
Not only did State Farm welcome me from day one. They still are taking care of all my questions!
If i could rate this team 1-10*, at Cassidy Chandlers Office, it would be a 10* for sure!
*Thank you to State Farm for putting your customers first, finding which plan of coverage works best for them/me!
It shows!
Patricia (trish) Johnson"
We responded:
"Thank you so much Trish! It has been a pleasure working with you on your insurance and we greatly appreciate the kind words. Customer service is always our #1 priority! Call us if you need anything!"
Profile photo of Sarah Hamilton

Sarah Hamilton

July 23, 2026

5  out of  5
rating by Sarah Hamilton
"Lydia was great! Very friendly, professional and helped me every step of the way and saved me money while also getting me the best coverage"
We responded:
"Thank you, Sarah! We are so happy to hear that Luydia was able to provide you top notch service while also meeting your insurance needs! Please do not hesitate to reach out if you need anything! We appreciate your business and. "
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Dorothy Kelley

July 21, 2026

5  out of  5
rating by Dorothy Kelley
"Excellent DK was the Best', 💯💯💯💯"
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Maria Tomas

July 21, 2026

5  out of  5
rating by Maria Tomas
"Darling Karina DK fue de lo más linda con nosotros. Teníamos muchas preguntas y ella se tomó el tiempo de contestar cada una con mucha paciencia y detalle, cosa que no en todo lugar lo hacen. Nos sentimos muy a gusto con ella, nos trató como familia. Así debe ser."
We responded:
"Thank you, Maria, for your very kind words about DK! We are so happy to hear she was able to answer all of your questions and treated you like family!"
Profile photo of Kevin Alfieri

Kevin Alfieri

July 20, 2026

5  out of  5
rating by Kevin Alfieri
"Lydia was very knowledgeable very kind and easy to work with I appreciate her help and getting my insurance needs taken care of today. I would highly recommend Lydia to help anybody who is looking for insurance. Thank you so much"
We responded:
"Hi Kevin, thank you so much for your kind review! We’re thrilled to hear Lydia was knowledgeable, kind, and made it easy to get your insurance needs taken care of. We truly appreciate your recommendation and are here anytime you need help. Thanks again!"
Profile photo of Miguel Pascual

Miguel Pascual

July 17, 2026

5  out of  5
rating by Miguel Pascual
"Llame à la oficina y fui muy bien atendido por Karina, excelente atención. Quiero también saludar y felicitar a Kaytlin la muchacha de recepción, que aunque no habla mucho español, hizo un gran esfuerzo por comunicarse conmigo y eso en sí significa mucho. Felicidades Cassidy por contratar personas de calidad."
We responded:
"Thank you, Miguel, for you 5-star review and very kind words about DK and Kaitlin! We greatly appreciate you and your business!"
Profile photo of Milton Eduardo Guzmán Toledo

Milton Eduardo Guzmán Toledo

July 14, 2026

5  out of  5
rating by Milton Eduardo Guzmán Toledo
"Excelente servicio atendido por Darling Karina lo recomiendo. Muy amable y te explica a detalle"
We responded:
"Thank you, Milton! We greatly appreciate your kind words. We are so happy to hear you enjoyed Darling Karina's service! Please reach out if you need anything!"
Profile photo of Yousef Alghazali

Yousef Alghazali

July 13, 2026

5  out of  5
rating by Yousef Alghazali
"Perfect customer service
Ms halli is the best and she is too good for what she does"
We responded:
"Thank you, Yousef! We appreciate the 5-star review!"
Profile photo of Haley Clinard

Haley Clinard

July 10, 2026

5  out of  5
rating by Haley Clinard
"DK is hands down the best insurance agent I’ve ever worked with! She is knowledgeable, patient, and always takes the time to explain everything so I understand my options. She truly cares about her clients and goes above and beyond to make sure you’re getting the best coverage for your needs. Any time I have a question or need assistance, she’s quick to respond and makes the entire process stress-free. I highly recommend DK to anyone looking for an honest, reliable, and caring insurance agent. Thank you for all you do!"
We responded:
"Thank you, Haley! We appreciate your kind words! I am so happy to hear that you enjoy DK's service!"
Profile photo of Valeria Chavez

Valeria Chavez

July 8, 2026

5  out of  5
rating by Valeria Chavez
"Dk Moncrief es la mejor, te ofrece los seguros de acuerdo a tus necesidades, y habla español, llamala y haz tus consultas sobre los seguros que necesitas."
We responded:
"Thank you, Valeria! DK is the best! We are happy to hear she was able to assist you in Spanish and help answer your insurance questions! "
Profile photo of Sharon Dean

Sharon Dean

July 7, 2026

5  out of  5
rating by Sharon Dean
"OMG! DK- short for a beautiful name- was very helpful in assuring that I purchased the services I needed that would satisfy my landlord's requirements and retain what I purchased before for a very affordable price. Her office is filled with beautiful sayings, ornaments, and decorations that made me forget about all of my worries. I was fortunate to work with her today. Please go by Cassidy Chandler's office to let her take care of your insurance needs! Thanks DK!"
We responded:
"Thank you, Sharon, for your kind words! I am so glad that you felt welcomed and at home at our office. I am also happy to hear that DK was able to help you with your insurance needs. Please reach out if you need anything, we are ready to help! "
Profile photo of Jonathan Walker

Jonathan Walker

July 3, 2026

5  out of  5
rating by Jonathan Walker
"Great response and service and saved me a lot of money to switch to State Farm!"
We responded:
"Thak you Mr. Walker! We are so happy to hear you have enjoyed our service so far and that we were able to save you money! Please give us a call if you need anything!"
Profile photo of Samanthia Cassidy

Samanthia Cassidy

July 2, 2026

5  out of  5
rating by Samanthia Cassidy
"So welcoming. Helpful in seeking best coverages for me. Cassidy is the Best State Farm Agent in Decatur. AL."
We responded:
"Thank you, Mrs. Cassidy! We greatly appreciate your business!"
Profile photo of Omer Fatih Celik

Omer Fatih Celik

June 30, 2026

5  out of  5
rating by Omer Fatih Celik
"Hali was very helpful with my insurance needs"
We responded:
"Thank you, Omer! We are so happy to hear that Hali was able to help you. Please do not hesitate to reach out if you need anything!"
Profile photo of Gary Hutchens

Gary Hutchens

June 16, 2026

5  out of  5
rating by Gary Hutchens
"Lydia was very helpful and saved me almost 100 dollars per month"
We responded:
"Thank You, Gary! We are so happy to hear that Lydia was able to help you save money on your insurance!"
Profile photo of Samantha Wilder

Samantha Wilder

June 12, 2026

5  out of  5
rating by Samantha Wilder
"Hali Scott was amazing in helping us! Could not have asked for a better service and expertise."
We responded:
"Thank you, Samantha! We are thrilled that Hali was able to help you and provide excellent service! We appreciate your business!"
Profile photo of Jessica Henderson

Jessica Henderson

April 20, 2026

5  out of  5
rating by Jessica Henderson
"Cassidy was beyond helpful and professional in my time of need looking for new car insurance! She got me a great quote for car insurance and ended up saving me well over $150 a month! Will be using them from here on out 💗"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cassidy was able to assist you so effectively and save you a significant amount on your car insurance. We look forward to continuing to serve you and appreciate your trust in us!"
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pat nance

March 31, 2026

5  out of  5
rating by pat nance
"Great agent very professional and don't mine working with you. I do recommend them"
We responded:
"Thank you Mr. Nance! I appreciate your kind words, please don't hesitate to reach out if you need anything!"
Profile photo of Grant Sparks

Grant Sparks

March 11, 2026

5  out of  5
rating by Grant Sparks
"Lydia was super helpful and great to work with!"
We responded:
"Thank you, Grant! We appreciate your kind words about Lydia and are so happy to have you join Cassidy Chandler State Farm for your insurance needs!"
Profile photo of Tanisha Brown

Tanisha Brown

March 10, 2026

5  out of  5
rating by Tanisha Brown
"Godly"
We responded:
"Thank you Mrs. Brown! We greatly appreciate your business and are so glad we were able to get you a great price!"
Profile photo of Vanessa Johnson

Vanessa Johnson

March 9, 2026

5  out of  5
rating by Vanessa Johnson
"Asher in the Huntsville AL office was extremely helpful, pleasant, and quite patient. I highly recommend and ask for Asher."
We responded:
"Thank you Vanessa! We greatly appreciate your business and kind words about Asher!"
Profile photo of Jay Brooks

Jay Brooks

March 6, 2026

5  out of  5
rating by Jay Brooks
"Actually faster and easier then online and no lingering unanswered questions ."
We responded:
"Thank you, Jay! We are so happy to hear that we made your experience easy and fast! We prioritize customer service, so we are always happy to help! "